Frequently Asked Questions
Where are you located?
Gold Dust Storage features two convenient locations with a variety of storage units in Roseburg and Winston, Oregon. We serve renters from Douglas County and the students of Umpqua Community College.
How do I contact you?
The rental office is available from 9:30 am to 5:30 pm for any questions you may have. If you’re ready to start, you can also rent online from anywhere at any time.
Will I have 24-hour access to my unit?
Yes, you can get access to your self-storage unit at any time of day. Whether you need to move in on a Sunday or retrieve items at night, your unit will be waiting for you.
What is drive-up access?
This useful feature allows you to park right next to the unit. Drive-up storage units are located on the ground level, meaning it will be extremely comfortable to unload items directly from your vehicle!
What is temperature control?
Temperature-controlled storage units maintain a consistent temperature that is cooled in the summer and heated in the winter. This way, we can protect items that could be damaged by severe heat or cold, such as electronics, furniture, and even your wine collection!
Do you offer boat and RV storage?
We sure do! You can get a reserved parking spot in a secure area for your car, RV, boat, and nearly any other type of vehicle. Don’t hesitate to ask us for more information about our vehicle storage spaces.
Are there moving trucks available?
Yes, you can rent one of our moving trucks to help transport items anytime. Our truck rentals are a great option that prevents your belongings from taking up space in the garage or living room!
Do your facilities offer enough security?
We offer all the essential safety features such as heavy perimeter fencing and surveillance monitoring. Plus, there are on-site managers who care about the safety of your belongings on the grounds of each facility.
Can I rent a unit online?
Of course! In addition to renting storage units online, you can pay your rent and set up auto-pay from anywhere with an internet connection.
What is the next step?
If you’re thinking about renting one of our storage units, you don’t have to become overwhelmed by the process. In fact, choosing and renting a unit here is quite easy! Whether you want to get started or make sure there’s a moving truck available on move-in day, call us.